Privacy policy

Our company will protect privacy of customer (including free registered member, individual who submitted an enquiry or apply for modeling) according to the following policies.
Customer are asked to understand and agree the purpose of use, before providing your personal data and registering as a member, before using our service.

1. About obtainment of personal data

During obtainment of personal data, we will inform the concerned person by clear notification or announcement, in lawful and fair mean which is necessary within the required limit for the fulfillment of the purpose.

2. About use of personal data and data security measure

Personal data obtained by customer's input, or registration, will be strictly managed against unauthorized access, lost, damage and leakage. Our company will use the personal data obtained during registration and transaction data with our company for the following purposes. Also, please understand that there will be information collected inevitably (History of product purchase, debt and debt status with our company etc.) during transaction with our company.

■Purpose of Use
Collected personal data will be used for opening of personal "My Page" in our web site, simplifying the selection of payment method during product purchase, notification of campaign by e-mail magazine, request of payment, answering enquiry from the concerned person, customization of future purchase, improvement of service, and providing better service by contacting customer.

3. About provision and deposit of personal data

The personal data collected from customer by our company, will not be provided or disclosed to a third party, unless in any of the following situations.

Prior agreement, or consent is obtained from customer
To subcontracting companies which non-disclosure agreement of personal data is signed, when handling of personal data deliciated for purposes which are disclosed explicitly to customer within the necessary limit.
E.g. Subcontracting companies includes debt collection company when payment of product is not paid.
To group companies, for sharing of personal data, for purposes which are disclosed explicitly to customer within the necessary limit.
For preparation of statistical data which personal data is aggregated and individual cannot be identified.
According to laws and regulations etc., in which providing personal data is required.
* When a request based on the law is received, and it is determined that the disclosure of personal data is necessary in order to protect the rights, properties and safety of our company and customer, personal data may be disclosed. This includes information exchange with companies of risk management of fraud damage and credit.

4. About disclosure and correction of personal data.

In case a customer want to have his/her own personal data being disclosed and/or revised , our company will response as soon as possible within reasonable limit. For any enquiry or revision request, please contact us by the following. Also, the actual cost may be charged accordingly.

TRANCE VIDEO
Address: B1-3, 2-18-18 Ōkubo, Shinjuku, Tokyo, Japan

For disclosure of credit information of customer, request will be accepted by postal mail only.

5. Measure in case of disagreement with the personal data handling of our company

If you do not agree to the handling of personal data described here, we may not be able to provide service to you.

6. About amendment of privacy policy etc.

Our company, in order to keep operation effective and proper, will continue to review and improve the privacy policy, and safety management system.

7. Disclaimer

In any of the following situation, our company do not take any responsibility for acquisition of personal data by a third party.

User has revealed his/her own personal data to other company by any mean.
Any person besides the user itself has acquired personal identifiable information (ID, password etc.).

*Use of cookie
The technique of storing and managing personal data of website user on the computer (hard drive) is called cookie. The use of cookie enables simplification of operation of service which is use frequently.

In this website, cookie is used in some pages for your convenient use of the website. If the setting of browser is changed and use of cookie is rejected, some of the service such as purchase of product, may not be used partly or completely.